Exchange rules

Rules
Agreement on the use of the Internet service StarPay24.com

This document (hereinafter referred to as the "Agreement") describes the conditions under which the services of the p2p platform of an automatic (semi-automatic) exchange office are provided StarPay24.com (hereinafter referred to as the "Service").

The text of this Agreement is a public offer and an offer to use the Internet service StarPay24.com on the terms specified in the Agreement.
The acceptance of this offer is considered to be the implementation of actions by a third party to use the Service.
Before using the services of the Service, the User should read and accept the provisions of this Agreement. If the User does not agree with the rules, restrictions and other terms of cooperation specified in the Agreement, he does not receive the right to use the Service.
The subject of this agreement is services for the exchange of title (electronic) signs through p2p payments between individuals. The Service is intended for personal use only.

The Administration of the Service reserves the right to change the provisions of the Agreement unilaterally without notifying the User, which does not entail the termination of the provision of the Service to the User.

The version of the Agreement posted on the main page of the site is considered valid StarPay24.com.

1. The parties to the agreement

1.1. The Parties to this Agreement are the service StarPay24.com (hereinafter referred to as the Contractor), providing p2p platform services for the automatic (semi-automatic) exchange of title (electronic) signs, on the one hand, and any person (hereinafter referred to as the User) who has joined this Agreement, on the other hand.

2. List of terms

2.1. Service StarPay24.com – this is an exchange office for title (electronic) signs located at the Internet address https://StarPay24.com

2.2. Offer – this user Agreement for the use of the Service. 
2.3. The User is an individual who wishes to use the services of the Service and who has accepted all the terms of the Agreement.
2.4. The services of the Service are the provision of a p2p platform for carrying out operations for the exchange, input, output of title (electronic) signs, as well as additional services, information about which is available on the pages of the Service StarPay24.com.

2.5. The title (electronic) sign is a conventional unit of the payment system, which corresponds to the calculations of electronic systems and indicates the volume the rights corresponding to the agreement of the electronic payment system and its User. 
2.6. Application is an expression of the User's intention to make an exchange offered by the Service by filling out an electronic form through the Service's website, on the terms described in the Agreement and specified in the parameters of this Application.
2.7. Exchange of title signs is a Service service provided by an automated Internet service product, which is provided by the Contractor on the basis of these rules.

3. Provision of services by the Contractor

3.1. The Contractor provides p2p platform services to the User of an automatic Service for the exchange, purchase and sale of title signs, according to the tariffs presented on the main page of the Contractor's website. 
3.2. For a commission fee, the Contractor undertakes to provide the services of a p2p platform for the exchange of title characters after the User fills out the exchange form, submits an application and receives the title characters specified in the application.
3.3. The exchange is a one-time transaction and is considered completed (executed) from the moment the title characters specified in the application are transferred to the User's account in the specified payment system. All operations for the exchange of title characters are irreversible from the moment they are completed. The User does not have the right to demand the cancellation of an already completed transaction when selling, buying or exchanging title signs.
3.4. The Agreement comes into force from the moment the title signs are received in full, specified in the application, from the User to the specified details. The Agreement is valid for a period that is set from the moment the User submits the application until both parties fully fulfill their obligations, according to the terms of this Agreement, or until termination at the initiative of one of the parties.

4. The terms of the exchange and the responsibility of the parties

4.1. The term of payment by the User for title signs, according to the submitted application, is 30 (thirty) minutes from the moment of its submission, unless otherwise indicated on the application page.
4.2. If the title signs specified in the application by the User arrive at the specified details after 30 (thirty) minutes, but within 24 hours from the date of submission of the application, then the fulfillment of the exchange obligations is subject to recalculation at the discretion of the Contractor, in case of changes in the tariffs of the Service at the time of receipt of the title signs, to the specified details. The Contractor, in agreement with the User, by correspondence by electronic messages, executes the application according to the tariffs that were in effect at the time of receipt of the title characters. In case of recalculation of the exchange of title characters, the User accepts and agrees to the terms of this Agreement.
In case the User refuses to make an exchange according to the recalculation, it is impossible to receive confirmation from the User for the exchange by electronic messages, the Contractor returns the title characters to the User's account, minus the Service commission and the payment system commission.
4.3. If the title signs specified in the application by the User do not arrive at the specified details within 24 hours from the date of submission of the application, the Agreement between the parties is terminated. The User may not be notified of the termination of the Agreement for the exchange of title characters.
4.4. If the title signs specified in the User's application are credited to the Contractor's account after 24 hours from the date of submission of the application, the Contractor returns the title signs to the User's account, minus the Service commission and the payment system commission.
4.5. In case of termination of the Agreement, the return of the title characters is made within 24 hours. If the delays in the return are not the fault of the Contractor, he is not responsible for them.
4.6. The Contractor is not responsible and does not compensate for losses incurred in case of erroneous translation of title characters if the User specified incorrect details when submitting the application. The amount transferred by the User under the exchange request is less than the amount in the request, returned to the User minus the commission of the Service and the payment system.
4.7. The Contractor is not responsible if the User violates the Agreement between the User and the electronic payment systems supported by the Contractor's service.
4.8. The User of the services acknowledges that the Contractor is responsible only for the amount of title characters transferred by the User involved in the exchange.
4.9. The User confirms that the origin of the title signs involved in the exchange is legal and does not contradict local and international legislation.
4.10. The User confirms that he has all legal rights to use accounts in payment (banking) systems, which he indicates in the application.
4.11. In case of an error on the Contractor's website during the exchange, the User undertakes to inform the Contractor's support service about it during the working day when the error occurred, but no later than the next working day by e-mail or in any way convenient to the User.
4.12. In the event that the User has not informed the Contractor about the error and the incomplete exchange during the working day when the error occurred or no later than the next working day, the exchange is considered completed, the title signs transferred by the User upon request are not returned to the User and are considered gratuitous assistance.
4.13. The Contractor is not responsible for any losses (damage) arising in the event of a delay in receipt or inability to make electronic transfers to the User due to the fault of the payment or settlement systems specified by the User in the application.
4.14. The Contractor has the right to suspend the application and withhold the title characters translated by the User, in case of detection of User actions harmful to the work of the Contractor or the Contractor's service.
4.15. The Contractor is not responsible to the User for the delay or non-fulfillment of its obligations under the provisions of this Agreement, if such are the result of force majeure circumstances that caused the objective impossibility of fulfilling obligations.
4.16. In case of detection of forgery of communication flows or exerting influence in order to worsen the work of the Contractor, namely its program code, the application is suspended, and the transferred funds are recalculated in accordance with the current Agreement. If the User does not agree with the recalculation, he has the full right to terminate the Agreement and the title signs are subject to return to the details specified by the User, minus the commission of the Service and the payment system.
4.17. In the case of using the services of the Service, the User fully agrees that the Contractor bears limited liability corresponding to the scope of these rules of the received title signs and does not give additional guarantees to the User, and also does not bear additional responsibility to him. Accordingly, the User does not bear additional responsibility to the Contractor.
4.18. In the event that unforeseen circumstances arise during the processing of the User's application, contributing to the Contractor's failure to comply with the terms of the Agreement, the deadline for completing the application is postponed to the appropriate period of force majeure duration. The Contractor is not responsible for overdue obligations.
4.19. In the event of a dispute between the User and the Contractor, the amount of maximum compensation from the Contractor may not exceed the amount transferred by the User for exchange. The User, in case of his fault, guarantees compensation for losses and damage caused to the Contractor.
4.20. The guarantees provided for in this Agreement apply to the amounts entrusted by the User. If it is impossible to access the resources of the Service's website, the Contractor is not responsible for the User's losses.
4.21. The Service does not bear a full guarantee for the provision of round-the-clock services and for continuous operation.
4.22. In case of technical failures and errors that occur during payments, which leads to non-receipt of profit by the User, the Contractor is not responsible.
4.23. Losses and lost profits that occurred as a result of User errors are not grounds for claims against the Contractor.
4.24. In the event of claims from third parties for damages related to the receipt of services provided by the Contractor, the User is obliged to compensate them.
4.25. The Contractor is not responsible for the smooth operation of banking and payment systems, transfers sent in instant mode can reach the Service or the Recipient with a two-day delay in exceptional cases due to technical problems that have arisen in the banking and payment systems themselves.
4.26. The User is solely responsible for the safety of his personal data (login and password) to access the account. The user cannot disclose his password to anyone, nor can he use someone else's password. The User agrees that the Contractor will consider any person who gets access to the User's account using his password as a User. The Contractor is not responsible for the losses incurred by the User as a result of password abuse.
4.27. In case of force majeure: fires, natural disasters, floods, as well as interference from outside forces (change of government, civil unrest, terrorist acts, etc.), failure of communication facilities and other networks, the Contractor and the User are not responsible.
4.28. All information received from the User during the exchange is confidential and is not disclosed to third parties, except in the following situations:
- at the request of law enforcement agencies, if there are legitimate grounds;
- by court decision;
- at the request of the administration of settlement systems.
4.29. The Contractor reserves the right to refuse to provide services to any User, without explaining the reasons.
4.30. In case of a discrepancy between the User's data and the data of the sender of the title characters, the Contractor has the right not to carry out the exchange and undertakes to return the funds received within 24 hours, minus the commissions of the Service and payment systems.
4.31. In case of registration of an application by the User for the input and output of title characters in semi-automatic and manual modes (processing of applications by the operator) during non-working hours of the Service, weekends and holidays, the application is processed in free mode or on the next working day.

4.32. When paying for an exchange application, the User agrees and accepts the provision that in the event of a change in the exchange rate at the time of payment, as a result of which the Service incurs losses and additional costs, the application will be recalculated at the current Service rate in effect at the time of payment. The percentage change in the exchange rate at which the application is recalculated is indicated on the exchange page when applying.

5. About taxation.

5.1. The User undertakes to make all tax deductions independently within the framework of the tax legislation at the place of residence (registration).
The Contractor is not responsible for the timely payment of tax deductions by the User and is not a tax agent for the User.
5.2. In case of disputes with the tax authorities, as well as in case of a demand from the authorities to cover debts that arose due to the User's refusal to make tax payments, the User undertakes to reimburse the Contractor for all costs incurred as a result of these payments.

6. Warranty period

6.1. The warranty period under this agreement is 24 hours from the moment the User transfers the title funds specified in the application.

7. Dispute resolution procedure

7.1. Disputes and disagreements arising within the framework of the provision of services by the Contractor to the User are resolved by electronic correspondence between the User and the Contractor.
7.2. In some cases, disagreements may be resolved with the participation of the administration of one of the payment systems.
7.3. If it is impossible to resolve the issues arising by correspondence, the dispute is resolved in accordance with the current legislation.

8. Final provisions

8.1. The Contractor and the User acknowledge the legal force of the texts of the electronic version of this Agreement.
8.2. All information on the Contractor's website is protected by the law on copyright and related rights. The use of any information from the Service's website must be agreed with the administration.
8.3. The Contractor has the right not to return title signs and funds to the User until his identity is established, by providing the latter with identity documents.
8.4. Before using the Contractor's services, the User undertakes to read and fully accept this Agreement. In case of complete or partial disagreement with the Agreement, the User does not have the right to use the services of the Contractor.